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View Full Version : "Windows Installer has stopped working"



Snowy
June 20th, 2007, 05:17 PM
Ok, so whenever I try to install something in Windows Vista, I get this error message saying "Windows Installer has Stopped Working". Anybody know what this means (besides the fact that it's not working), and how to fix it? It's really annoying - I can't install anything.
This is what it looks like:
http://i2.photobucket.com/albums/y37/snowysnowcones/Vistergay.jpg

Any help is appreciated! :)

Patrickssj6
June 20th, 2007, 05:25 PM
Try this:
1.Click Start, point to Find, and then click Files Or Folders. 2.In the Named box, type Riched20.dll, and then click Find Now.3.In the Search Results box, right-click Riched20.dll, and then click Rename on the shortcut menu. Rename the .dll extension to .old.
Only if you don't use Outlook.