To be honest, I have no idea. Not familiar with Ebuyer's policies. I know Newegg generally takes the RMA, but you are in the UK and therefore didn't buy from Newegg.
Contact them and find out.
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To be honest, I have no idea. Not familiar with Ebuyer's policies. I know Newegg generally takes the RMA, but you are in the UK and therefore didn't buy from Newegg.
Contact them and find out.
Most likely going to be dealing with XFX directly for an RMA, at least you should be. If I'm buying Nvidia chips I always buy EVGA because of their superior customer service.
Actually, now that I think about it, since it's XFX, you probably should send it to XFX. They do have the double lifetime warranty, so you should be covered. And if you can, get online somewhere and register your card to guarantee you the coverage.
I've RMAed to XFX before and it takes about 2 weeks. You need to have registered the card on their site beforehand (do this now before you put in a ticket for RMA).
Well just got off the phone with the Ebuyer guy, said that its booting up (hard drives spinning, motherboard giving FF which is good) yet no graphics card output or fans spinning.
He confirmed (looked at my order) that the power supply is sufficient, so he thinks the gfx card is dead. He requested an RMA, so I now have the number, going to spend it off later today (cant right now).
Really wishing I had on-board, least I could start getting Windows 7 installed, actually hoping it is the gfx card that is dead, then I'll get a new working one and it should all work :D
I may be able to put my sisters old crappy PCI video card in :O Its like, 2000, ancient, doubt it will work.
Edit: Damnit, just spent 30 mins to get in the attic and find my sisters old pc, turns out her gfx card is AGP, GAH, cant use it :(
I'm having problems with my computer as well. First I thought it was the graphics, then the RAM, now the CPU/mobo. It won't even boot most of the time (nothing on the screen) so it's hard to figure out what's wrong...
I've swapped the graphics card and it still won't boot, still nothing showing up on the screen. I'm going to try clearing the CMOS/BIOS, putting only the essentials in, and playing around with it more later today.
Thoughts??
Sounds like a dead power supply, since that's what was happening when my 420W kicked the bucket.
Well CPU and RAM rarely die on you. Most of the time it's the capacitors that just go boom because of their bad quality.
Well, on the CPU there are two tiny dents in the metal where the lever thingy comes down to hold it tightly in place. I've re-seated it twice now, and I'm pretty sure it's in there correctly (lol). On my last two computers I've never taken the CPU out so I don't know if this is normal or not. I think the RAM is okay, because any number of sticks in any configuration of slots doesn't seem to help.
I think the power supply is okay (and it is high quality), because things seem to be happening on the motherboard, it just gets stuck at random postcodes (4F, 3B, 51, etc). Also the temp card is tiny and doesn't require any extra power. Sometimes it will get into Windows and then I will get vertical color bars on the screen and it's just dead (pic later, but I haven't been able to verify this result with the temp card, haven't gotten past BIOS with it). Also, it would become more and more frequent (card heating up??).
The no screen image made my suspect the video card, but swapping hasn't helped so far so I'm really stuck.
Video card rarely dies on you as well. It seriously sounds like your mobo has some problems.Quote:
Originally Posted by TheGhost